The Importance of Working in a Multidisciplinary Team
The best management of patients with breast cancer often involves the expertise of specialists from different disciplines.
This has led to the evolution of multidisciplinary teams where key professionals collaborate to review individual patients and contribute to clinical decisions.
At MagView, we find the same benefits when providing solutions and service to our customers. The traditional model for technical support involves a process where an issue is passed from one technician to the next until a solution is found. We believe that the best outcomes and customer experience come from a team-based approach where each of the resources on the team can contribute to a solution depending on the nature of the problem. In support of this unique approach, MagView has developed and staffed several key teams that participate in providing solutions.
Dedicated Customer Service Representative
For many customers, a dedicated support representative has been assigned who knows and understands the stakeholders, workflow and priorities of the customer. The dedicated representative leads the rest of the team in coordinating solutions.
To find out more about our products, services or any add-on modules and how they can help your facility, please visit us online at www.magview.com, or you can reach out to your account manager to request a demonstration.
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