In reviewing Mammography Information System vendors, MGH focused in particular on the vendor’s ability to provide customized solutions to their specialized needs, and provide a high level of support, training and extended service. After thoroughly reviewing all available vendors and products, MGH selected MagView.
During the implementation process, the MagView team successfully met each goal which had been outlined in the project plan, including full integration with the IDX system in place; implementation of a rapid reporting macro system which MGH had previously designed; development of a specialized automated worklist management feature; development of customized pathology tracking features; implementation of an automated reminder letter system based on an interface with the existing scheduling system; and development of customized management reporting features.
Beyond the product features, Mr. Levine emphasizes the importance of service and support to MGH’s experience with MagView. “During the implementation process, many questions and requests came up, and almost always, the answer from MagView was, ‘Yes, we can do that’. MagView’s willingness to closely support the project, and provide customized solutions for our needs was key to making the project a very successful one for us.”