Patient experience is a key component of clinical quality, and a focus point for lung screening centers of the future. The LungView patient experience helps you promote patient touch points and enhance patient perception throughout the continuum of care.
With the aid of a tablet, patients can enter their personal and family history, saving time for both technologists and front-desk staff. Our web-based questionnaire is supported on most devices, such as iPad or Surface.
Patients can now enter their relevant history information online, days or even weeks before their scheduled exam. This saves time on the day of the appointment and offers additional flexibility for the patient and users.
Streamlined technologist workflow allows the technologist to focus on the patient.
Now, technologists can track patients from a status board that updates instantly with vital changes. This is also useful for the radiologists in determining where a patient is, and allows them to request additional images immediately, cutting down on patient and technologist wait times.
Patients and physicians can receive results and notification letters on-line or in the mail.
Patients can receive instantaneous notification of their results via email through this portal. This can function as a standalone or integrated with Epic, Cerner, and other RIS systems. This allows your facility to cut down on the rising cost of postage.
You can send finding reports to your referring physicians via email, cutting down on faxing costs and communication time. This enhances patient care turnaround times by enabling the RP to make decisions in real-time.
This tool allows nurses to navigate their patients through each treatment stage. It is a one-stop repository for documentation, notes, contacts, and forms needed for your tumor boards and oncology teams.
Ensure your patients return for their next procedure with multiple communication tools through LungView.
You can send text messages to your scheduled patients to remind them of an upcoming appointment. Texts have shown a significant reduction in no-shows and an increase in annual revenue.
With your LungView system, you are able to access patients with open follow-up letters, and take appropriate action to schedule their next visit. You can filter by the type of recommendation, including normal and short intervals, and immediate recall for additional imaging or biopsy.
With the growing influence of value-based pricing, pay for performance and the evolution of patient consumerism, providers are feeling new pressures to improve patient satisfaction, and enhance the patient experience.read full post
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