MagView offers a fast paced and challenging work environment, and currently has several openings for the following positions:
This intern will be immersed in the environment of a professional health software firm and see what it is like to work in an office environment. You will help by providing programming support to the development group
Calling all exceptional managers to lead our world class award winning support team. The Technical Support Manager will be a focal point for the health of our business through customer satisfaction, retention, and growth. Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
Plans, manages, and coordinates implementations. Manages design, build and testing of applications to be implemented to achieve client objectives. Assists client in evaluating changes in operations that can be facilitated by the implementation of our software.
Experience with clinical/business applications, building databases, designing functional specifications; two years experience in problem resolution support, system analysis, healthcare IT or HL7 preferred. Some travel required.
Provides remote assistance to our hospital and breast center clients on all configuration and operational questions as it relates to our products and applications.
Must have a working knowledge of client/server environments and personal computer hardware and software. Strong technical troubleshooting skills are required. Technical support engineers may be required to create small programs and scripts to assist our customer’s. This is a highly technical, support position that not only requires some programming but also requires learning and mastering clinical information related to breast mammography.
This position will require learning both the project management and support roles at MagView. Technical Account Specialist drive achievement of projects/program success factors that relate to customers in their portfolio. Drive project or account management execution. Provide direction and oversight throughout customer life cycle to stakeholders to meet applicable business requirements.
The Technical Account Specialist will engage appropriate stakeholders in risk identification and mitigation. Further, they will act as an internal advocate for the customer. They identify, coordinate, and communicate customer issue impact. Technical Account Specialists also coordinate, document, and communicate support plans and requirements